We are searching for a results-oriented Analyst to join our dynamic Customer Operations team in Pune. In this role, you will be responsible for providing exceptional customer service through our inbound chat platform. You will resolve customer inquiries effectively, route complex issues to the appropriate team members, and participate in the improvement of our customer service processes.
The ideal candidate will possess excellent communication and interpersonal skills, a passion to customer satisfaction, and a proactive mindset. Solid analytical skills and the ability to manage multiple inquiries simultaneously are also crucial.
If you are enthusiastic about joining a fast-paced environment and making a significant impact on our customers, we encourage you to apply.
Seeking Inbound Chat Analyst in Pune! Become a part of Eclerx
Are you passionate about providing exceptional customer assistance? Do you have great communication abilities? If so, we recommend you to apply for the Inbound Chat Analyst role at Eclerx in Pune!
We are a leading company that provides customer care solutions. Our colleagues is dedicated to delivering outstanding service to our clients.
As an Inbound Chat Analyst, you will be responsible for:
* Addressing to customer requests in a timely and courteous manner
* Assisting with customer issues
* Updating customer history
A great opportunity to become part of a growing team and make a real impact. We offer a attractive salary and benefits package.
If you are interested in this position, please submit your resume and cover letter to [email protected] .
Customer Support Specialist Eclerx
At Eclerx, we're seeking a driven and talented Candidate to join our Customer Operations team as an Inbound Chat Analyst. In this role, you'll be the first point of Interaction for our valued customers, providing real-time assistance through our online chat platform. You will Resolve a wide range of customer inquiries, from Technicalsupport to billing questions and Feature information.
Your exceptional communication skills and Problem-solving abilities will be crucial in ensuring positive customer experiences. If you thrive in a fast-paced environment and are passionate about delivering outstanding customer service, we encourage you to apply!
- Responsibilities include:
- Promptly respond to customer inquiries via chat.
- Provide clear and concise solutions to customer issues.
- Maintain accurate records of all customer interactions.
- Collaborate with other departments to resolve complex cases.
Eclerx Pune Holds Openings for Talented Inbound Chat Analysts
Eclerx Pune is actively hiring talented and enthusiastic individuals to join our dynamic team as Inbound Chat Analysts. Do you have a passion for customer service and an excellent ability to communicate effectively in written form, then this opportunity might be perfect for your skill set.
- As an Inbound Chat Analyst at Eclerx Pune involves providing prompt and helpful support to our customers via live chat.
- You will resolving customer inquiries, handling technical issues, and ensuring a positive customer experience.
- We are seeking individuals who are highly motivated, have strong problem-solving skills, and are passionate about delivering exceptional customer service.
Apply now if you are a team player with a excellent work ethic and a desire to make a difference. We offer a attractive compensation package and a dynamic work environment.
Motivating Opportunity for Growth: Inbound Chat Analyst at Eclerx
Are you a enthusiastic individual with a talent for interpersonal skills? Do you thrive in a fast-paced environment and enjoy helping others? If so, then Eclerx has an outstanding opportunity for you! We are currently seeking a talented Inbound Chat Analyst to join our growing team.
In this role, you will be the initial interaction for our valued customers via live chat. You will address concerns in a timely and courteous manner, ensuring a satisfying customer experience.
- Responsibilities include but are not limited to:
- Providing prompt and accurate responses to customer inquiries.
- Assisting customers with product information
- Demonstrating strong communication skills
This is an opportunity to grow your skills in a dynamic environment. We offer a rewarding work culture and the chance to make a real impact. If you are ready to take on this challenging role, we encourage you to apply!
Launch an Inbound Chat Analyst Career at Eclerx, Pune
Are you a passionate individual with exceptional communication skills? Do you excel in a fast-paced environment? If so, then investigate this exciting opportunity to here join the team at Eclerx in Pune as an Inbound Chat Analyst.
As an Inbound Chat Analyst, you'll be the primary point of engagement for customers seeking assistance via our online chat platform. You'll offer prompt and constructive solutions to their inquiries, ensuring a positive customer experience.
- Yourselves role will require interacting with customers in a courteous and warm manner.
- You will also be responsible for resolving a spectrum of customer issues
- The company offers a dynamic work environment with opportunities for advancement.